Shipping Policy

Shipping Policy

Effective Date: 2 June 2025

At UnderWraps Vintage, we are committed to delivering your unique vintage finds promptly and securely across Australia. Please review our comprehensive shipping policy to understand our processes and ensure a seamless shopping experience.


Shipping Coverage

We proudly offer Australia-wide express shipping to all regions, including metropolitan and regional areas. Currently, we do not offer international shipping.


Order Processing & Dispatch

  • Processing Time: Orders are processed within 1–2 business days from the time of purchase.

  • Dispatch Days: Orders are dispatched on business days only (Monday to Friday, excluding public holidays).

  • Order Cut-off Time: Orders placed before 12:00 PM AEST are typically dispatched on the same business day. Orders placed after this time will be processed the next business day.


Shipping Methods & Delivery Times

We utilise Australia Post Express Post to ensure fast and reliable delivery.

  • Estimated Delivery Time: Typically, 1–3 business days, depending on your location.

  • Tracking: A tracking number will be provided via email once your order has been dispatched.

Please note: Delivery times are estimates and may vary based on factors such as destination, weather conditions, and public holidays.


Shipping Costs

  • Flat Rate: A flat shipping fee of $9.95 AUD applies to all orders.

  • Free Shipping: Enjoy free express shipping on orders over $100 AUD.


Packaging

We take great care in packaging your items securely using eco-friendly materials to ensure they arrive in excellent condition.


Delivery Areas

We ship to all Australian addresses, including:

  • Capital Cities: Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin

  • Regional Areas: All regional and remote locations across Australia

Please ensure that your delivery address is correct to avoid any delays.


Delivery Issues

If you experience any issues with your delivery, such as delays or damaged items, please contact us at underwrapsvintage@gmail.com We will work with you to resolve the issue promptly.


Returns & Exchanges

For information on returns and exchanges, please refer to our Returns Policy page.